Frequently Asked Questions
Yes. Your team is trained on the AMS, rater, and document tools your agency already uses.
No. Agents handle service, scheduling, data, and follow-up work within the boundaries you define; licensed matters stay with your producers.
Yes. Renewal outreach is scheduled ahead of expiration dates with outcomes reported back to your team.
Yes. Many clients begin with one dedicated professional and expand to a small team as workload grows.
Begin with a consultation to discuss your current challenges and the processes you want to outsource. Unitex will recommend a team structure and onboarding plan.
