Flexible teams. Clear processes. Reliable execution.

Build Your Startup. We'll Power Your Operations.

Unitex BPO provides outsourced sales and lead generation, customer support, back-office operations, and virtual assistance. We help startups handle essential business functions without the cost, delay, and complexity of building large in-house departments.

100%

Dedicated Professionals

24/7

Support Availability

6+

Service Specialities

Operational Support That Grows With Your Business

The People and Processes Behind Your Growth

Choose one specialized service or combine multiple functions into a coordinated outsourced team.

The People and Processes Behind Your Growth

Choose one specialized service or combine multiple functions into a coordinated outsourced team.

Sales and Lead Generation

Keep your sales pipeline active with consistent prospecting, outreach, lead qualification, appointment setting, and follow-up support.

Customer Support

Responsive email, live chat, and help desk support trained around your brand voice, policies, products, and escalation procedures.

Back-Office Operations

Data entry, CRM administration, order processing, document management, and reporting support that keeps your business organized.

Back-Office Operations

Data entry, CRM administration, order processing, document management, and reporting support that keeps your business organized.

Virtual Assistant Services

Delegate inbox management, scheduling, research, and daily administrative work to a capable assistant who understands your systems.

Virtual Assistant Services

Delegate inbox management, scheduling, research, and daily administrative work to a capable assistant who understands your systems.

Appointment Setting

Fill your team's calendar with qualified appointments through consistent outreach, qualification, and pipeline follow-ups.

Discuss Your Requirements

Tell us what is taking time away from your customers, sales, and growth. We will help you build a flexible support solution around your business.

Why Unitex

Outsourcing designed around your business, not a fixed package.

More Than Outsourcing — An Extension of Your Startup

Unitex BPO helps you manage your workload with trained remote professionals who work as an extension of your business. We build practical support systems around your goals, processes, tools, and preferred way of working.

Built for Startups

Customized Support

Dedicated Professionals

Transparent Workflows

Faster Team Expansion

Flexible Scalability

“Unitex helped our team create a more organized support process and gave us the capacity to respond to customers consistently.”

Unitex BPO Client

Startup Founder

Positive feedback

What our clients say

4.9 Rated

Rated 4.9 out of 5

The quality of service is top notch and exceeded my expectations. The customer service team was very helpful and made sure all my questions were answered.

Founder, SaaS Startup

Unitex BPO client

5.0 Rated

Rated 5 out of 5
From the initial consultation to the final result, an exceptional level of business professionalism.

COO, Logistics Company

Unitex BPO client

4.8 Rated

Rated 4.8 out of 5

I appreciate their attention to detail and the effort they put into making sure I was satisfied with my purchase.

I highly recommend Unitex to anyone in the market for their services. Thank you for a great experience!

Head of Support, E-commerce

Unitex BPO client

4.9 Rated

Rated 4.9 out of 5

They listened to my needs and provided valuable insights that helped bring my vision to life. I highly recommend Unitex for anyone needing their services.

Their attention to detail & commitment to customer satisfaction is unmatched. Thank you for a job well done!

Sales Director, B2B Services

Unitex BPO client

4.8 Rated

Rated 4.8 out of 5
They complete projects on time and on budget, and their attention to detail is outstanding. I appreciate their open lines of communication.

Founder, Digital Agency

Unitex BPO client

5.0 Rated

Rated 5 out of 5

I had the opportunity to work with Unitex on a project recently and I was very impressed with their level of professionalism and expertise.

The team was knowledgeable, responsive and always went the extra mile to make sure I was satisfied with their service.

Operations Lead, Insurance

Unitex BPO client

5.0 Rated

Rated 5 out of 5
I enjoyed working with Unitex and I must say, they really exceeded all my expectations.

Owner, HVAC Services

Unitex BPO client

4.9 Rated

Rated 4.9 out of 5
I recently used the Services from Unitex and am very pleased with my experience.

Practice Administrator, Healthcare

Unitex BPO client

5.0 Rated

Rated 5 out of 5

I have been a Unitex customer for many years now and I can honestly say their level of service is unmatched.

Their commitment to customer satisfaction is evident in every interaction I have had with them.

Founder, DTC Brand

Unitex BPO client

Take a few seconds to share your experience with Unitex

You Don't Need a Large Company to Start Outsourcing

Outsourcing is not reserved for established corporations. Start with the support you need today and expand as your workload grows.

01

Discovery and solution design.

02

Team selection and onboarding.

03

Launch and continuous improvement.

Start Small

Flexible

start with what you need

One virtual assistant

A lead generation specialist

A customer support representative

A small back-office team

A combined sales and support operation

* Expand your team as your requirements grow.

Popular

Growing Teams

Scalable

expand as you grow

Sales and lead generation support

Customer support coverage

Back-office operations

Virtual assistant services

Custom reporting and quality checks

* Custom plans built around your business.

Frequently Asked Questions

Unitex BPO provides outsourced sales and lead generation, customer support, back-office operations, and virtual assistant services for startups and growing businesses.